FAQs
Q What is the turnaround time for repairs?
A It depends on the contents of the repair, so please inquire each time.
When we receive a repair request, we will first inspect the product and report the details of the malfunction, the planned repair, and an estimate. If we decide to proceed with the repair, we will contact you to let you know and give you an estimated delivery date. Please note that the delivery time may vary depending on the nature of the repair and the degree of involvement in the repair process at that time.
