FAQs

• Pre-purchase considerations
• Delivery
• After-sales service
• Spec

Pre-purchase considerations

• Q.

  How long can we borrow a demo unit?

  
• Q.

  Can we borrow a demo machine?

  

Delivery

• Q.

  How long does it take for delivery?

  
• Q.

  What is the turnaround time for repairs?

  
• Q.

  Will the delivery time be shortened?

  

After-sales service

• Q.

  What is “Calibration”?

  
• Q.

  Can you issue a certificate of exemption from the Export Trade Control Order?

  
• Q.

  How often should I calibrate?

  

Spec

• Q.

  How can I distinguish between wireless and wired systems?

  
• Q.

  What is the type of digital output of the digital spirit level (SELN-011B, 121BM, 131BM) ?

  
• Q.

  What is the USB port of the sensor (SELN-121BM, 131BM) used for ?

  
• Q.

  The shape of the sensor part does not fit the shape of the place I want to measure. Can the shape of the sensor part be custom changed?

  
• Q.

  Is it necessary to calibrate the zero point before use?